Terms & Conditions/Privacy Policy

Please see below for our full terms & conditions covering sections such as;
Promotions, Conditions of Use, Privacy Policy, Shipping and Returns.

Standard Terms & Conditions

Please read the below Beechworth Honey “Terms & Conditions” carefully as they contain all the information you will need to make your shopping experience great.
They cover details on how our promotions work, conditions of use, privacy, shipping & returns and anything else we can think of to make things run smoothly.
By accessing, browsing and/or using the Beechworth Honey on-line store & website, you agree to the following terms and conditions:

Beechworth Honey is pleased to offer customers exciting promotional offers from time to time. Below you will find a detailed explanation of specific promotions currently active in our online store.

Our general “Promotional Terms” apply to all offers unless specified and they are:

  • No further discounts apply
  • The “Offer” is available while stocks last and/or subject to the “Offer” start and end dates.
  • The “Offer” is available in our online store only
  • Personal shopper only
  • No rainchecks
  • Beechworth Honey reserves the right to amend any promotional offer at any time.

Price

  • Payment is taken as you place your order so you will always be charged at the rate advertised at the time of ordering.
  • All prices are in Australian dollars (AUD) and include GST (goods and services tax) where it applies.

Payment

We accept payment online by Visa, MasterCard & Paypal. Your payment is processed via a fully authorised Payment Service which ensures that all your information remains totally confidential.

Payment is taken as you place your order and if the payment does not authorise successfully, your order will not be successfully processed. Please check that you receive not only a confirmation of your order but also a confirmation of your payment by email. If you have not received one of these, your order may not be placed successfully.

Beechworth Honey does not store nor process any Credit Card information.

We understand some people do not like to pay for goods over the internet. If you would like to pay for your order via telephone please contact our online team directly via telephone +61 2 6033 2322 or email info@beechworthhoney.com.au so that our team may be able to support your request.

Title

Beechworth Honey Pty Ltd retains all rights of ownership and possession of the goods until full payment has been received.

Cancellation

Beechworth Honey Pty Ltd reserves the right not to accept or to cancel any order once accepted, without penalty. You too may cancel an order without penalty as long as we receive the notification prior to the order being dispatched.

Quality Concerns

We take great pride in the quality and condition of our honey and honey products and it should reach you in the best possible condition. When you receive your order if you are not happy with what you have received, please call us right away on 02 6033 2322 or email info@beechworthhoney.com.au and we will endeavour to address any concerns as soon as possible.

Join our News Updates

You can stay in touch with Beechworth Honey news by providing your name and email address in the footer of our website. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our email communications.

Beechworth Honey will store your details securely with the express purpose of contacting you regarding Beechworth Honey and will not share your details with third parties.

Feedback

We believe in excellent customer service.

Our Customer Care team is one of the best around and we are here to help. If our service has been outstanding, or if you aren’t 100% happy, call our team straight away on (02) 60332322 or email info@beechworthhoney.com.au.
We aim to provide high-quality service and all feedback helps us to improve each time. We want your experience on our website and with your honey purchase to be a sweet one.

These Terms & Conditions may change

We reserve the right to update or amend these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Website.

The material provided on the Website is copyright protected. You may only use this material for your own private and non-commercial purposes. Except for the temporary copy held in the computer’s cache and a single permanent copy for your personal reference, the material may not otherwise be used, copied, reproduced, published, stored in a retrieval system, altered or transmitted in any form or by any means in whole or part (except where such use constitutes fair dealing under the Copyright Act) without the prior written approval of Beechworth Honey. You may not use any part of the Content on the Website to establish, maintain or provide, or assist in establishing, maintaining or providing your own publications, Internet site or other means of distribution.

We attempt to ensure that the contents of the Beechworth Honey on-line store & website are accurate and current at the time they are published. Prices of goods and services, postage and handling fees, and other charges displayed on the Website are current at the time of display and are subject to variation without notice. We will always attempt to be as accurate as possible with our product descriptions and other product information. However, we are unable to warrant that product descriptions or other content of the Website is accurate, complete, reliable, current or error-free.

By ordering from our website or from our stores, you agree not to commercially resell any of our products. Commercially reselling our products is a breach of these terms and conditions and your agreement with us.

We have taken every care in the preparation of the site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the site at all times.

These Terms & Conditions do not affect your statutory rights as a consumer

The Beechworth Honey “Terms & Conditions”do not affect your statutory rights as a consumer.

Company Information

Beechworth Honey Pty Ltd
ABN: 14 504 758 154

Customer Service Contact

Email: info@beechworthhoney.com.au
Telephone: 02 6033 2322

Shipping & Orders

Delivery

We offer flat rate shipping of $15 on each order delivered to a single Australian mailing address. Orders over $100 will receive free delivery to a single Australian address.

Only delivery to Australian residential, business & PO Box addresses are accepted (international shipping addresses are NOT accepted). Please phone our team prior to completing an online order if you wish to discuss further, or to arrange delivery to multiple addresses.

We use Australia Post, Fastway and other courier providers where necessary for delivery to all areas of Australia and aim to have your order delivered within 7 working days. To some regional parts of Australia, delivery can take longer.

During busy periods, such as Free Shipping Events, Christmas, and public holidays, delays in delivery can occur due to the capacity of our transport providers and business holiday closures between Christmas and New Year.

Please make sure that delivery address and postcode are correct as we cannot be responsible for non-delivery due to an incorrect address provided. In the event of extreme weather or other events out of our control (eg civil actions, delivery vehicle breakdown etc) we cannot be responsible for any delivery delays.

We ship and track all orders via Courier or Australia Post and a signature is required upon delivery. If no-one is home at the time of delivery a card will be left explaining the options to either collect your parcel from the nearest Post Office if it is being shipped via Australia Post or to organise to have it redelivered it arriving via courier.

When ordering if you would like your delivery to be left in a secure place without the need for a signature you can specify this in the delivery comments section of the order. This acts as an “authority to leave” notification and Beechworth Honey cannot be held responsible for loss or damage to this delivery.

Christmas Delivery
Please ensure you place your Christmas order prior to Friday the 9th of December 2022 to give your order the best chance of arriving prior to Christmas.

Order Tracking

Once your order has been packed and is ready for dispatch, we will send you an email advising that your order is packed and ready to be collected by the courier. Once your package leaves Beechworth Honey you will receive an email or text with your tracking number from Shippit. They are a third party company that organise your parcel to be delivered. There will be updates along the way. If you would like to track your delivery go to the courier’s website (Shippit will advise in your email or text which courier has been chosen for you) and place your tracking number into the relevant field. If you have any concerns please contact Beechworth Honey on 0260332322 or info@beechworthhoney.com.au as we can assist you.

International Orders

Currently we do not accept orders shipped to international addresses from our online shopping cart. There are many restrictions in various countries on the importation of honey that make shipping internationally a challenge.

For all international sales please contact our team directly via telephone +61 2 6033 2322 or email info@beechworthhoney.com.au so that our team may be able to support your request.

Product Delivery Restrictions

Western Australia
Due to domestic quarantine restrictions, the following products can not be shipped to Western Australia:

  • All Honey (liquid & creamy), honeycomb, all honey gift packs, beeswax candles, beeswax, furniture polish
  • Bee Balm – all varieties
  • Lip Balm – all varieties
  • Bee Friendly Seeds
  • Nougat – all varieties
  • Sparkling honey drinks

Tasmania
Due to domestic quarantine restrictions, the following products can not be shipped to Tasmania:

  • Bee Creamy Honey – all varieties
  • Honeycomb – All products that contain honeycomb
  • All Beeswax products – including all candles, Beeswax, Bee Balm & Lip Balm
  • Gift packs – Containing Creamy Honey & Honey & Honeycomb
  • Bee Friendly Seeds

Kangaroo Island
Kangaroo Island is a Ligurian Bee Sanctuary Carrying honey, bees and bee products onto the island is prohibited.

Returns

Beechworth Honey is committed to providing quality products to all our customers. In the event that your product is faulty, damaged, or does not match its description or perform its function then a refund will be made in its original payment method or a replacement offered once proof of purchase is confirmed and your product is returned to Beechworth Honey.

  • There is no refund or exchange offered where you change your mind or where you make an error with your order.
  • There is no refund or exchange offered on sale items.
  • Please choose carefully and double-check your order before checkout.

Why can’t we exchange products if you make an error ordering or change your mind?
As a food and skincare business, we are unable to accept returned stock as we can not be sure if it has been tampered with or opened, meaning we are not able to resell this stock. We only send replacement stock for damaged or faulty stock once the original stock is returned. We then complete a thorough assessment of the returned goods to determine if they qualify for replacement.

How do I return or exchange an item?
If you have purchased in-store, and your product is faulty, damaged or does not match its description or perform its function you can return or exchange it by either visiting our store or contacting our customer service team on (02) 6033 2322 or email info@beechworthhoney.com.au within 7 days to discuss your return options. Please ensure that you have a clear copy of your receipt.

If you have purchased from Beechworth Honey online, and your product is faulty, damaged or does not match its description or perform its function you can return or exchange it by contacting our customer service team on (02) 6033 2322 or email info@beechworthhoney.com.au within 7 days to discuss your options. Please ensure that you have your order number.

Gift Vouchers

Beechworth Honey Gift Vouchers are sold/allocated subject to the following terms and conditions:

  • Gift Vouchers are valid for 36 months from date of purchase.
  • Gift Vouchers can be redeemed against all products on www.beechworthhoney.com.au
  • Gift Vouchers are non-transferable, can only be used on www.beechworthhoney.com.au
  • Gift Vouchers are for online use only and cannot be redeemed in our physical retail store.
  • May not be returned or redeemed for cash.
  • If your order total is less than the value of the Gift Voucher, the remaining balance will be available and can be redeemed against subsequent orders by using the same unique code.
  • All remaining balances exceeding the value of your gift credit or store credit must be paid via an alternate payment method.
  • To arrange a return of a product purchased with a Gift Voucher, you will need to contact Beechworth Honey on 02 6033 2322or email info@beecworthhoney.com.au . If you return products you have purchased using a Gift Voucher, the remaining balance will be credited to you as store credit and can be redeemed against subsequent orders.
  • Gift Vouchers are exclusively digital and will be e-mailed to the purchaser once the full order has been processed and payment has been taken.
  • Beechworth Honey is not liable for delivery of a digital Gift Voucher or Credit Note to an incorrect or non-existent email address. This is the sole responsibility of the purchaser.
  • Beechworth Honey is not responsible if Gift Voucher is used without permission.
  • Beechworth Honey reserves the right to cancel a Gift Voucher if we deem such action necessary.
  • Sales tax and shipping is applicable on any products purchased with a Beechworth Honey Gift Voucher.

Promotional Offers

Promotional Codes

All promotion codes are non-transferable and there is no cash alternative. No more than one promotional code can be applied at checkout or to an order. They cannot be used in conjunction with any other promotion code or offers, cannot be used when purchasing a digital gift voucher and must be redeemed by the date published, if provided. Beechworth Honey reserves the rights to cancel or refuse the usage of any promotional code at any time.

All promotional codes must be applied at checkout, and cannot be applied to any previous or retrospective orders. We have the right to refuse use of any promotional code for any reason. The times of use will be outlined in the marketing material, the code can not be used outside of this time.

Receive a FREE lavender plant when you spend over $40 online and in-store

Spend over $40 in a single transaction online (beechworthhoney.com.au) or in-store at The Beechworth Honey Shop (31 Ford Street, Beechworth VIC) to receive 1x free lavender plant (‘Lavandula angustifolia English’ or ‘Lavandula stoechas avanview’) with every order between 01/05/2024 – 31/05/2024. We cannot guarantee which lavender variety you will receive. We’re giving away up to 2,000 lavender plants. The offer is available while stocks last until sold out. The plants are tubestock with a total pot size of 75 x 50 x 50mm and valued at RRP $4.00.

To receive this offer online (beechworthhoney.com.au), simply spend over $40 in a single transaction, on the cart page enter the code ‘LAVENDER’ and a bonus lavender plant will be added to your order free of charge. Complete your order and payment, and the plant will be packed into your delivery. Didn’t receive the offer? So sorry… You’ll know they’re all gone. To receive this offer at the Beechworth Honey Shop (31 Ford Street, Beechworth, VIC), simply spend over $40 in a single transaction and a team member will provide a bonus lavender plant with your purchase. No rainchecks.

We only accept orders for shipments to Australian residential addresses and private mailboxes (PO Boxes). Unfortunately, due to shipping quarantine and biosecurity restrictions, Western Australia and Tasmania cannot receive this offer. The prize is not redeemable for cash or transferrable to other people.  Employees of Beechworth Honey and their immediate families are not eligible for the giveaway.

By accepting this giveaway, participants agree to these Terms & Conditions. Beechworth Honey reserves the right to disqualify any entries that do not comply with these Terms & Conditions or that are deemed to be incomplete. Beechworth Honey will ensure all plants are appropriately packaged upon leaving our facility and cannot be held responsible for damaged plants during the transit process. For any questions about this giveaway, please contact Beechworth Honey at info@beechworthhoney.com.au or phone 02 6033 2322.

Beeswax Lip Balm (Multi Buy & Save)

Buy any 3 x Natural Beeswax Lip Balm Tin 15ml for $20. RRP of $8.95 each, with a total savings of $6.85. Offer is available online at www.beechworthhoney.com.au. Offer is available on all in-stock Natural Beeswax Lip Balm Tin 15ml. No rainchecks. This offer is not redeemable with cash. To be eligible for this offer, simply add 3 or more Natural Beeswax Lip Balm Tins 15ml to your cart in one single transaction. The discount will be automatically applied at checkout, there is no need to add a coupon/promotional code when placing your order.

Multi Buy & Save – Hand Creams

Buy any 3 x Hand Cream Tubes 100ml for $40. RRP of $16.95 each, with a total savings of $10.85 Offer is available online at www.beechworthhoney.com.au.Offer is available on all in-stock Hand Cream Tubes 100ml. No rainchecks. This offer is not redeemable with cash. To be eligible for this offer, simply add 3 or more Hand Cream Tubes 100ml to your cart in one single transaction. The discount will be automatically applied at checkout, there is no need to add a coupon/promotional code when placing your order.

Competitions

Sign up for your chance to win a $250 gift voucher (Social Media)

Winner: TBA

Sign up to the Beechworth Honey mailing list for your chance to win a $250 Beechworth Honey gift voucher. Competition starts 03/06/2024 and ends 27/06/2024. All entries must be submitted via the relevant social media post. Entries received before or after this period will not be considered. One entry per person is allowed. Multiple entries from the same person will be disqualified. Employees of Beechworth Honey and their immediate families are not eligible to enter.

The prize includes a Beechworth Honey online gift voucher valued at $250 including free shipping. The voucher will be supplied as a coupon code that can be redeemed online only. The winner will be randomly drawn after the competition ends on 27/06/2024 and will be notified via email. Entrants must be subscribed to the Beechworth Honey mailing list and be following @beechworthhoney on Facebook or Instagram when the competition is drawn to be eligible to win the prize. The prize is not redeemable for cash or transferrable to other people. The gift voucher is valid for online purchases only at beechworthhoney.com.au and is valid for 12 months from the issue date. Please be aware due to quarantine and biosecurity restrictions, some Beechworth Honey products are not able to be shipped to Western Australia and Tasmanian.

By entering this competition, participants agree to these Terms & Conditions. Beechworth Honey reserves the right to disqualify any entries that do not comply with these Terms & Conditions or that are deemed to be incomplete. Only entries submitted through the relevant social media post sign-up form during the competition period will be eligible to win this prize. All personal information collected during this competition will be used in accordance with Beechworth Honey’s Privacy Policy which can be found at beechworthhoney.com.au/terms-conditions. This competition is not sponsored, endorsed, administrated, or associated with Instagram or Facebook.

Sign up in-store in June for your chance to win a $250 gift voucher (Beechworth Honey Shop)

Winner: TBA

Sign up to the Beechworth Honey mailing list in-store between 1/6/2024 – 30/6/2024 to go into the draw to win a $250 Beechworth Honey gift voucher. To enter the competition, simply sign up in-store at the Beechworth Honey Shop (31 Ford Street, Beechworth VIC). This competition is valid for in-store sign-ups only. Entries received before or after this period will not be considered. One entry per person is allowed. Multiple entries from the same person will be disqualified. Employees of Beechworth Honey and their immediate families are not eligible to enter.

The prize includes a Beechworth Honey online gift voucher valued at $250. The voucher will be supplied as a coupon code that can be redeemed online only. The winner will be randomly drawn after the 30/06/2024 and will be notified via email. Entrants must be subscribed to the Beechworth Honey mailing list and be following @beechworthhoney on Facebook or Instagram when the competition is drawn to be eligible to win the prize.  The prize cannot be exchanged for cash or any other goods or services. The gift voucher is valid for online purchases only at beechworthhoney.com.au and is valid for 12 months from the issue date. Please note due to quarantine and biosecurity restrictions, some Beechworth Honey products are not able to be shipped to Western Australia and Tasmanian.

By entering this competition, participants agree to these Terms & Conditions. Beechworth Honey reserves the right to disqualify any entries that do not comply with these Terms & Conditions or that are deemed to be incomplete. All personal information collected during this competition will be used in accordance with Beechworth Honey’s Privacy Policy which can be found at beechworthhoney.com.au/terms-conditions.

Sign in in-store during May for your chance to win a $250 gift voucher (Beechworth Honey Shop)

Winner: Vicki K 

Sign up to the Beechworth Honey mailing list in-store between 1/5/2024 – 31/5/2024 to go into the draw to win a $250 Beechworth Honey gift voucher. To enter the competition, simply sign up in-store at the Beechworth Honey Shop (31 Ford Street, Beechworth VIC). This competition is valid for in-store sign-ups only. Entries received before or after this period will not be considered. One entry per person is allowed. Multiple entries from the same person will be disqualified. Employees of Beechworth Honey and their immediate families are not eligible to enter.

The prize includes a Beechworth Honey online gift voucher valued at $250. The voucher will be supplied as a coupon code that can be redeemed online only. The winner will be randomly drawn after the 31/05/2024 and will be notified via email. The prize cannot be exchanged for cash or any other goods or services. The gift voucher is valid for online purchases only at beechworthhoney.com.au and is valid for 12 months from the issue date. Please note due to quarantine and biosecurity restrictions, some Beechworth Honey products are not able to be shipped to Western Australia and Tasmanian.

By entering this competition, participants agree to these Terms & Conditions. Beechworth Honey reserves the right to disqualify any entries that do not comply with these Terms & Conditions or that are deemed to be incomplete. All personal information collected during this competition will be used in accordance with Beechworth Honey’s Privacy Policy which can be found at beechworthhoney.com.au/terms-conditions.

Win 1 of 10 ‘Bees Are Amazing’ Gift Packs

Winner: Michelle Leach, Wicked A, Kate H, Amanda Y, Billie H, Melissah B, Melissa D, Kaye B, Lorraine D, Angela Russell R

Sign up to our mailing list for you chance to win 1 of 10 ‘Bees are Amazing’ Gift Packs. Each prize is valued at $105.35 each and includes a Bees Are Amazing Gift Pack including 1 x Bee Cause Bush Honey Squeeze 700g, 1 x Bees Are Amazing Tea Towel, 1 x Bees Are Amazing Drink Bottle, 1 x Bees Are Amazing Beeswax Wrap, 1 x Bees Are Amazing Mug, 1 x Bee Cause Bee Friendly Seeds, 1 x Large Tote Bag. This prize can only be shipped to a valid Australian address. Unfortunately, due to quarantine and biosecurity restrictions, this competition is not available to Western Australian and Tasmanian residents. The prize will be posted to the winner with a valid Australian postal address. The prize is not redeemable for cash or transferrable to other people. Beechworth Honey staff and their immediate families are ineligible to enter. Entries that are not complete or do not adhere to the rules or specifications may be disqualified at the sole discretion of Beechworth Honey. Entrants must be subscribed to the Beechworth Honey mailing list and be following @beechworthhoney on Facebook or Instagram when the competition is drawn to be eligible to win the prize. Competition starts 09/05/2024 and ends 31/05/2024. The winners will be randomly drawn and notified via email. Only entries submitted through the competition win page on the Beechworth Honey website or through the relevant social media post sign-up form during the competition period will be eligible to win this prize. This competition is not sponsored, endorsed, administrated, or associated with Instagram or Facebook.

Win 1 of 10 All Things Honey… Premium Collection Gift Packs

Winners: Jeanette S, Anna D, Maree B, Kirsty B, Lana C. Lizzy H, Irene Pia T, Kellie H, Wayne Y, Michelle W

Each prize is valued at $99 each and includes an All Things Honey… Premium Collection Gift Pack including 1 x Bee Cause Bush Honey Jar 350g, 1 x Bee Raw Honey & Honeycomb Jar 240g, 1 x Bee Creamy Honey Jar 240g, 1 x Honey for Cheese – Creamy Honey Fig & Ginger Jar 135g, 1 x Honeycomb Rocky Road 250g, 1 x Soft Honey Nougat & Almond 86g, 1 x Spotted Gum Botanical Tea Towel from the Paula Zetlein Collection, 1 x Bee Cause Bee Friendly Seeds. We do not guarantee that all honeys described will be in this gift box. Unfortunately seasonal conditions don’t always allow production of some honey varieties. Should it be necessary to leave out a particular variety at any time it will be replaced by another of equal quality. This prize can only be shipped to a valid Australian address. Unfortunately, due to quarantine and biosecurity restrictions, this competition is not available to Western Australian and Tasmanian residents.

The prize will be posted to the winner with a valid Australian postal address. The prize is not redeemable for cash or transferrable to other people. Beechworth Honey staff and their immediate families are ineligible to enter. Entries that are not complete or do not adhere to the rules or specifications may be disqualified at the sole discretion of Beechworth Honey. Entrants must be subscribed to the Beechworth Honey mailing list and be following @beechworthhoney on Facebook or Instagram when the competition is drawn to be eligible to win the prize.

Competition starts 03/04/2024 and ends 28/04/2024. The winners will be randomly drawn and notified via email. Only entries submitted through the competition win page on the Beechworth Honey website or through the relevant social media post sign-up form during the competition period will be eligible to win. This competition is not sponsored, endorsed, administrated, or associated with Instagram or Facebook.

Win 2 Nights staying at the Hive Apartment + An All Things Beechworth Honey Tasting Experience (Social Media)

Winner: Megan W

Enter for your chance to win two nights’ accommodation at the Hive Apartment and an ‘All Things Beechworth Honey: Tasting Experience’ for up to 6 guests.

1x prize includes 2 nights accommodation at The Hive Apartment in Beechworth and an ‘All Things Beechworth Honey: Tasting Experience’ at Bee School by Beechworth Honey valued at up to $1083.48. The prize, including accommodation and experience, must be booked within 12 months of the winner’s notification date and is subject to availability at the time of booking. Some blackout dates apply. The prize does not include any travel expenses incurred by the winner.

Competition opens 8/3/2024 and closes 31/03/2024. No entries will be accepted outside this time. Entry to the competition is open to Australian residents 18+ in all eligible states/territories who fulfil the method of entry requirements. Only entries submitted through the competition win page on the Beechworth Honey website or through the relevant social media post sign-up form during the competition period will be eligible to win.  Entrants must complete all required fields for a valid entry. 1 entry per person will be accepted. The prize is not redeemable for cash or transferrable to other people. Beechworth Honey staff and their immediate families are ineligible to enter. Entries that are not complete or do not adhere to the rules or specifications may be disqualified at the sole discretion of Beechworth Honey. Entrants must be subscribed to the Beechworth Honey mailing list and be following @beechworthhoney on Facebook or Instagram when the competition is drawn to be eligible to win the prize. The winners will be randomly drawn and notified via email once the competition has ended. This competition is not sponsored, endorsed, administrated, or associated with Instagram or Facebook.

Win 2 Nights at the Hive Apartment (February – April)

Winner: Jacqui L

Enter for your chance to win two nights’ accommodation at the Hive Apartment and an ‘All Things Beechworth Honey: Tasting Experience’ for up to 6 guests.

1x prize includes 2 nights accommodation at The Hive Apartment in Beechworth Honey and an ‘All Things Beechworth Honey: Tasting Experience’ at Bee School by Beechworth Honey valued at up to $1083.48. The prize including accommodation and experience must be booked within 12 months of the winners notification date and is subject to availability at the time of booking.

Competition opens 1/2/2024 and closes 30/04/2024. No entries will be accepted outside this time. Entry to the competition is open to Australian residents 18+ in all eligible states/territories who fulfil the method of entry requirements. All entries must be submitted via the competition entry page by scanning the QR code on the promotional postcard received from the Beechworth Honey Shop. Entrants must complete all required fields for a valid entry. 1 entry per person will be accepted. Entrants must be subscribed to the Beechworth Honey mailing list at the time the competition is drawn to be eligible to win the prize. Entries that are not complete or do not adhere to the rules or specifications may be disqualified at the sole discretion of Beechworth Honey. The winner will be randomly drawn and notified via email after the competition has ended. This prize is non-refundable, cannot be redeemed for cash and cannot be combined with any other offer.

Bee School by Beechworth Honey

Charges & Payment

The Bee School is a non-for-profit program run by Beechworth Honey. The Bee School Education program has been developed by beekeepers and qualified educators to educate young Australians on the vital role the honeybee plays in Australia’s biodiversity, pollination and food security. Any fees associated with the program are charged for ongoing operational costs, with all profits donated to Australia’s only bee charity, the Wheen Bee Foundation. Refunds are not available for non-attendees. All supervising adults are free of charge.

Child Safety Commitment

Bee School by Beechworth Honey is committed to providing a child safe environment where children and young people feel safe, secure, and valued. Our Bee School staff are either registered with the Victorian Institute of Teachers and/or hold an up to date Working with Children’s Check (or equivalent). We are committed to the safety, participation, and empowerment of all children and endeavour to remain up to date with the latest education and training.

Duty of Care

While Bee School educators will run the program with the students, the duty of care remains the responsibility of school staff.

Working with Children Checks

Bee School educators who work directly with children have a current ‘Working with Children’ or current VIT registration.

Privacy Policy

Beechworth Honey knows that you care how information about you is used and shared. We are dedicated to ensuring the privacy of our customers and have implemented stringent security measures and procedures, so you can rest assured that any details you submit online remain secure. Our Privacy Policy outlines how we collect, use and store your information.

When you provide your personal information to us, you consent to the use and disclosure of your information in accordance with this Privacy Policy. Any changes to this policy will be published on our website.

There are three sections to our Privacy Policy depending on whether you are a visitor to our website, a subscriber to our email list or an online purchaser of our honey.

1. Visitors to our website

We consider you a visitor to our website when you visit www.beechworthhoney.com.au and interact with any pages or blog posts on our site.
We collect aggregated data so that we can learn how you engage with our site, how you found our site (via other sites that may refer you) what content is of interest and to remind you of our honey and honey products when you are not on the Beechworth Honey website.
None of this data can personally identify you and remains anonymous. It is called Non Personally Identifiable Information Data (Non PII).

How Cookies used on our website

Our website uses cookies to ensure you get the best experience on our website. Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.

Cookies help us to learn how you engage with our content so that we can improve our experience when you are on our website. For example, some cookies allow us to remember your preferences so that you don’t need to repeat your choices every time you visit our site. Cookies also allow us to geolocate the Australian state you live in. Western Australia and Tasmania have strict quarantine restrictions on some honey products and cookies allow us to alert you to these restrictions if you are located in these states.

Is your information shared?

We share no data with third parties for the purposes of third party marketing or advertising. However we do use companies such as Facebook and Google Analytics to assist us to market or advertise our honey and honey products to you. Some of the cookies that we use on our website belong to these third parties. Therefore, you may see advertisements from us when you visit other websites that are not owned by Beechworth Honey.

You can opt-out of how Google uses your data. Read here for more details.

2. Online purchasers

When you make a purchase through our website, we collect certain information for you, including your name, billing address, delivery address, credit card or other payment details, email address and phone number. This personal information helps us to process and send your order to you.

Our online store is powered by WooCommerce, who do not use your information to independently market or advertise to you.

Protecting your personal information

We take all reasonable steps to ensure that your personal information is protected. This includes internal and external security measures. We restrict access to personal information to those who need to know, maintain products that prevent unauthorised computer access and regularly review our Privacy Policy Guidelines.

We treat our website and credit card security seriously.

3. Email subscribers

When you join our email list, we may collect some personal information such as first and last name and your email address. We use this to send you information about bees, honey, pollination, gardening, our news, latest products and offers. When we send you an email you can unsubscribe at any time by clicking the ‘Unsubscribe’ link at the bottom of the email.

Is your information shared?

We do not share your personal data with third parties for the purposes of third-party marketing or advertising. However, we share your personal information with Mailchimp who we use to manage our email campaigns. If you would like to read more about Mailchimp’s privacy policy please find it here.

How do we use information?

We may use information we collect about you for various purposes which may include:

  1. Personalising your online experience
  2. Completing your purchase
  3. Fulfilling your transaction
  4. Updating you on your order status
  5. Notifying winners of contests and competitions
  6. Responding to comments, questions and requests for customer support
  7. Improving our website and marketing activities
  8. Analysing trends and visitor behaviour on our website
  9. Sending you marketing communications and advertising
  10. Preventing misuse of our site and fraud

Contact Us

If you would like more information about our privacy practices or if you have questions please contact us by email at info@beechworthhoney.com.au.